Picking, Packing and Dispatch

Picking, packing and dispatch is an integral part of our service to you. We are dedicated to understanding your business needs, your products, and how we can best serve you in their dispatch. All orders, whether they're routine, or urgent, are handled according to your needs and instructions.
 
With a large network of couriers and haulers at our disposal, we can offer delivery of your goods anywhere - UK and International.
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January 2014 Update! Expanded E-Commerce Integration

We are proud to unveil a new system at IMD that provides you with expanded e-commerce integration as a standard process.

As an online seller, you are now able to enjoy integration with a number of leading sales platforms and marketplaces.

For your benefit, IMD now offers integration with Amazon, eBay, RomanCart, Ecwid, Magento, Shopify, NOTHS (not on the high street), Tesco and Brightpearl.

For each platform, we can retrieve order information, synchronise stock levels, as well as update courier tracking information and order statuses. These services are all FREE of charge for you, as part of standard IMD services. If your sales platform(s) are not listed above we can still provide a custom integration service!
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Bulk mailing & Mail Sorting

Bulk mailing & Mail Sorting
 
As an approved royal mail mailsort supplirt we are able to offer substantial savings on pre-sorted mail for any promotional campaigns you are planning.
We can offer the following mailing services:

• Door to Door
• Mailsort
• Walksort
• Press Stream
• Machine enclosing
• Magazine Mailings 

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Product QC and Testing

Product QC and testing 
 

Received a potential faulty batch of stock from your supplier?
We can fully inspect and test all units in the batch as per your standards outlined and stock for sale or prepare for return to supplier for credit if faulty.

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Re-work /& Returns Reconditioning

Re-work /& Returns Reconditioning 

Need to change a component, part or the packaging for your product? Or slightly change product configuration for a different market or promotion?

Let IMD rework the goods to your specification.
Experiencing a high rate of returns for a product line? Let us ease the returns cost to your business by re-working the returns, ordering new packaging and re-stock for new sales.

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Labelling

Labelling

 IMD can apply all kinds & sizes of labels, barcodes, tags, price stickers and any other kind of promotional labels to your goods required

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What is a Fulfilment Service?

As e-commerce businesses become popular, the need for fulfilment services is increasing. But, what exactly is a fulfilment service? Read below to find out, so that you can determine if this solution would help your business.

Definition of Fulfilment

In a business sense, the term fulfilment refers to receiving, packing and shipping orders. These activities, which form the basis of order fulfilment, are done by companies such as IMD Fulfilment. This type of provider operates on behalf of the original company’s owner, to ensure orders are fulfilled promptly as requested by customers.

Fulfilment services are often done for e-commerce businesses, although that is not always the case. In addition, fulfilment services provide a way for business owners to ensure their items are packaged, warehoused and distributed to end consumers accurately and in a timely manner. 

Benefits of Using a Fulfilment Service

If you sell products to consumers and want to provide top-quality service to those buyers, using a full-service fulfilment company is a wise move. The provider stores your products in a secure warehouse, which is great when you don’t have room yourself to do so yourself, and picks items from the shelves there when they are ordered by customers. The service includes packing the products securely and then delivering them to shippers, to get promptly to your customers.

When you have a lot of orders, don’t have enough employees in-house to fill orders properly or do not personally have knowledge of the end-to-endorder process, then it’s usually best to outsource the task to a business that specialises in fulfilment services.

Full-Service Providers

While some providers specialise solely in the process of receiving, packing and shipping your products, there are other organisations that offer full-service treatment. This full service can include providing you with current inventory levels, automatic reordering of items before they go out of stock,credit card processing, call-centre services and more.

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Fulfilment by Experts

With over 25 years experience in fulfilment & distribution IMD can offer a wealth of expertise in fulfilment, systems & dispatch.

Our experienced workforce constantly analyzes the best-practice packaging methods for parcels & products. 

We will advise if changes are needed to the packaging process to prevent dispatch damages. 

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Large Economies of Scale

By grouping all client activity under one umbrella – IMD can offer substantial volume discounts on the following compared to if you were source individually:

• Courier dispatch
• Packaging
• Print & supplies
• Storage

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Reduced Storage & Overhead Costs

 

By outsourcing your storage to IMD - you never need to worry about storage space again.

Having an under-occupied unit that you are paying full rates & overheads on can impact significantly on your bottom line.

With IMD you only pay for what you have in storage at any one time – it’s a variable cost, not fixed cost. So if stock holding goes down so does your storage charge!

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Reduced Admin & Staff Time

Employing full time internal staff to manage the order fulfilment process can lead to high fixed costs for a business – or can take up too much of key sales or marketing personnel time which they are not specialized in.

Streamlining this area of your business by outsourcing to IMD will save you valuable time and money – which should be focused on core business activities such as marketing, strategic planning & product selection that grow & maximize your sales potential.

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IMD is a Certified Shipper

IMD is a certified shipper that understands your needs, working with you to provide dropshipping services that exceed both you and your customers' expectations. With over 25 years of experience, we recognize how to provide you with exceptional warehousing and distribution services for your owned inventory.
The key benefits of our dropshipping services are:

• We hold the inventory for you. Don't worry if you don't have the space to hold aphysical inventory; we do. We have 30,000 square feet of warehousing space to fill your orders smoothly, so your business rises above the competition.

• Convenient. We make it easy to sell products online. Operate your business from anywhere you want, so long as you have an Internet connection. As a result, your start-up costs are minimal. Plus, our storage area is easily accessible.

• Efficient yet Careful. We handle your items carefully as we pick, pack and ship them to your customers. We follow your instructions for both routine and urgent orders.

• No minimum order level. Unlike many competitors, there is no minimum order price or quantity at IMD.

We accommodate many e-commerce platforms. We fulfil the items for you from your supplied inventory, whether you sell through Amazon market place store, eBay or your own online store.
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Kitting / Component Assembly

 

We can offer a full kitting assembly service for processes which may be unsuitable for machinery - in assembly line operations such as:

• Blister pack collation
• Gift packs  
• Exhibition packs
• Product assembly

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Benefits of outsourcing fulfilment to IMD

Outsourcing order fulfillment & administration to IMD is an excellent way to save time & money and ultimately improve your bottom line.

By outsourcing fulfilment to IMD – new startup’s or established e-commerce stores have full access to order fulfilment dispatch & storage systems without the investment required in facilities, staff, technology systems & time in creating an efficient fulfilment & warehousing infrastructure.

Here are our top reasons & benefits at IMD why companies should outsource fulfilment & pick & pack operations:

1) Reduced admin & staff time

Employing full time internal staff to manage the order fulfilment process can lead to high fixed costs for a business – or can take up too much of key sales or marketing personnel time which they are not specialized in.

Streamlining this area of your business by outsourcing to IMD will save you valuable time and money – which should be focused on core business activities such as marketing, strategic planning & product selection that grow & maximize your sales potential.

With outsourced fulfilment – you only pay in relation to the amount of orders you dispatch – so if you were to have a quiet sales month , you also do not have to worry about paying fixed staffing wages relating to order dispatch if internally employed. 

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E Fulfilment - E-commerce Fulfilment Services UK

IMD has the hands on expertise & skills to offer a complete integrated e-commerce fulfilment solution right through from order receipt to after-sales customer service response. Have a look at our e-commerce fulfilment services, experience & benefits below:

 
UPDATE: *** IMD can now offer seemless order & stock integration to amazon market places stores. Our system will automatically retrieve orders, confirm shipping and update inventory levels. ***


1) Direct two-way integration to your e-commerce platform

2) We pick and pack a vast range of product lines from a variety of e-commerce platforms & media channels, ebay & amazon market places stores.
Includng: Toys, Baby Products, Furniture, Clothing, Audio Visual, Motor Cycle Equipment, Books DVD's & CD's, Marketing & Point of Sale Goods.
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Storage & Distribution Services

Offering a fully flexible storage service, IMD can offer you collection and delivery of your goods, as well as accepting deliveries straight to our facility. IMD's in house storage facility provides you with a bespoke storage resource, both short and long term.


With 30,000 square feet of warehousing (complete with state of the art 12 unit CCTV system and fully alarmed to redcare and police), we have the capacity to provide you with a competitive storage facility for a whole range of products.


Whether you are storing printed goods,consumer merchandise, promotional items or anything else, we understand how important your goods are to you and we will provide easy access storage area for all of your stock,IMD guarantees that your material will receive the right handling.
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Stock Management, Fulfilment, Pick and Pack, Archiving, Storage & Distribution Service

 

We are proud to unveil a new system at IMD that provides you with expanded e-commerce integration as a standard process.

As an online seller, you are now able to enjoy integration with a number of leading sales platforms and marketplaces.

For your benefit, IMD now offers integration with Amazon, eBay, RomanCart, Ecwid, Magento, Shopify, NOTHS (not on the high street), Tesco and Brightpearl.
For each platform, we can retrieve order information, synchronise stock levels, as well as update courier tracking information and order statuses. These services are all FREE of charge for you, as part of standard IMD services. If your sales platform(s) are not listed above we can still provide a custom integration service!
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Pick, Pack and Ship Process: Is it Worth Hiring a Business to Do It for You?

If your company provides products (rather than services), you have likely considered at some point whether it is worth hiring a business to pick, pack and ship items to your customers for you. Here are useful tips for whether outsourcing the process is right for you.

What is Pick, Pack and Ship?

“Pick, pack and ship” is a process that is often used in the retail industry, for a large or small amount of stock. The products are selected from your inventory, put into boxes or other casing and shipped to customers based on order demands.

The process can be handled internally by your business, or you can outsource the tasks to capable providers such as IMD Fulfilment.

When to Hire a Business to Pick, Pack and Ship

In deciding whether to handle the tasks yourself or hire a company to provide the services for you, consider:

·         Are you able to efficiently find items as they are ordered by customers, making sure that inventory is always on hand? If not, you can put this task into the hands of the qualified fulfilment business you hire. Staff at the hired company get trained to organise products well and often use an electronic system to quickly access items. The fast operation means items get packed quickly to get to your customer within a reasonable time frame.

·         Can you and your staff professionally pack items and ensure all items ordered are included? If you have noticed more than a few of your customers saying that they didn’t receive all of the products they ordered, your company may not be as good at fulfilling orders as you had thought. Don’t worry as IMD has an excellent reputation for its packing services and uses a modern, digital system that checks what gets packed against what has been ordered to provide superior accuracy.

·         Are there shipping issues? If your customers tell you that they aren’t getting their items in a timely manner or aren’t receiving them at all, that tells you that your current fulfilment system may not be an efficient one. When you choose a provider to manage the shipping process, ensure they deliver nationally or internationally, depending on where your customer base resides.

Why not trust in a qualified fulfilment provider to ensure the product gets efficiently from the warehouse to your customer every time? Your customer service levels will improve, and you may even see the number of repeat customers increase. Contact us today find out how IMD Fulfilment’s pick, pack and ship services can help your business.

Is a Stock Management System Right For Your Business?

A stock management system may be just what your business needs to run more efficiently and provide the highest customer service satisfaction possible. Also called an inventory management system, it helps with both the management and location of products. Find out if using this type of structure is right for your business by asking the three questions listed here.

Are you providing products or services?

If you primarily provide services to your customers, unfortunately, a stock management system may not be the best system for your needs. The reason is that the system, such as the one at IMD Fulfillment focuses on stock transactions of physical products. When your company specializes in providing services, this type of tracking simply isn’t applicable.

If you mainly offer products to consumers, then a stock management system has significant benefits. The vendor’s inventory system can offer real-time status reports on stock transactions to you, so you see immediately which items are good sellers, as well as aspects of the sales, such as when it sold. This data has potential to help you target consumers better to increase sales.  

Do you need organizational assistance?

If organization of your business is something you want to improve, but you simply don’t have the time to do so, this type of system can help. It will check stock levels for you, and the IMD Fulfillment system even provides you with the option of an email alert when stock levels of certain items gets low. Once alerted, you can order more of the item, so your customers never experience disappointment over finding that the product they want to buy is sold out. You also won’t miss out on those sales.

Can you keep track of sales?

Are you able to track sales of your products by yourself? A stock management system figures out how much stock is being sold and can tell you how many of a particular type of item has sold within a certain period. By knowing those numbers, you can figure out what items are more popular than others and focus on the products that sell the best, to gain profits for your business. 

Given your answers to the above questions, using a vendor’s stock management system may benefit your business, and it can help you increase profits. It can also reduce stress as you put trust into a vendor such as IMD that provides you with a high-quality system. IMD can explain how best to use the system so that you can make the most of its benefits. To learn more about using a stock management system to help your business, contact IMD Fulfillment today.

5 Ways a Dropshipper Will Help Your Business

When you use a reputable dropshipper, there are many advantages for your company. Here are the top 5 benefits:

No need to find extra space for your inventory. That’s right. A dropshipper such as IMD Fulfillment holds your inventory for you in warehouse so that you don’t need to make extra space for the items you want to sell.

Smooth sales. The sales go smoothly when you work with a dropshipper who has up-to-date stats on your order information. When your items ship smoothly to your customers, you are more likely to get repeat sales from them.

Peace of mind for security. Yes, peace of mind is priceless. Your transactions are secure when you use a dropshipper such as IMD Fulfillment as we use safe software and understand the importance of privacy between you and your customers.

Real time order information. Imagine knowing right away how much of each item you have in stock and the newest orders, right up to the moment. Now you can, thanks to the order tracking software that companies such as IMD use.

Shipping done for you. When a dropshipper packages items for you and sends them efficiently, it takes some of the pressure off your shoulders. You now have more time to spend planning new designs for your products and creating new marketing streams; in other words, you can effectively build your business.

There are many benefits to using a dropshipper, provided you use one that is reliable and trustworthy. At IMD Fulfillment, we have 25 years of experience helping businesses and are ready to start assisting you today.